💳 Billing, Payments & Accounting FAQs
At J and R Executive Services Corporation, we believe transparency and communication are key to great service. This guide provides clear answers to the most common questions about billing, payments, and account management for all clients and residents connected through our services or the J and D My Home Connect App.
🧾 General Billing Information
Billing statements are issued based on your service type and agreement terms. Each invoice clearly lists:
The billing period and service dates
Description of charges
Payment due date
💰 Accepted Payment Methods
We offer several convenient ways to make payments securely:
Online: Pay directly through your J and D My Home Connect App or client portal.
By Email Invoice: A secure payment link will be provided for electronic payments.
By Mail: Checks or money orders can be mailed to the billing address listed on your invoice.
In Person (if applicable): Payments may also be accepted at our office during regular business hours.
Note: We do not accept cash payments for security reasons.
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📅 Payment Due Dates and Late Fees
Payment due dates are clearly stated on each invoice. Please ensure payments are received on or before the listed due date to avoid service interruptions or late fees.
Late fees may apply for overdue accounts in accordance with your service or lease agreement.
If you’re having trouble making a payment, please contact our accounting department before your due date — we’re here to help.
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📬 How to Access Billing Statements
Clients and residents can access invoices and payment history anytime by:
1. Logging in to their J and D My Home Connect account.
2. Selecting “Billing & Payments.”
3. Viewing, downloading, or printing invoices directly from the dashboard.